Here are several options for resolving the Xeror Printer OfflineXerox Printer Offline problem. If you're using wired Ethernet, try a different Ethernet cable and double-check that the printer's port is operational. Alternatively, if you're using a USB cable, try a different one. The USB cord should be a single cable with a length of less than 12 feet. Ensure that the USB cable from the computer is connected directly to the printer. Connecting the printer to a USB hub for connectivity is not recommended and may result in communication problems.